Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We will gladly credit your account for damges and wrong shippments. Yes, sometimes we do make mistkes. Please Notify us via e-mail, within 3 days of delivery of the merchandise if you should encounter any problems with your order. Damaged returns and/or items received in error may be returned for exchange, store credit or credit to your credit card within a 30 day period from receipt of your order.

E-mail for approval prior to ship. DO NOT SHIP THE ITEMS TO OUR OFFICE. Contact us via e-mail, and we will e-mail you with a return label. Requests for returns other than those mentioned above are subject to approval by WholesaleLeatherSuppliers Shipping charges may apply. There is a 25% handling charge on approved returns, and a 35% handling charge on unproved returns, or returns received without prior approval. The handling fee is assessed to help defray the costs associated with receipt, processing, inspection, repackaging, and paperwork processing to provide the credit and reenter into the inventory system. Our approval e-mail must accompany the return in order to assure proper handling and credit.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@afonie.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@afonie.com and send your item to: 12219 NW 35TH STREET Pompano Beach Florida US 33065.

Shipping
To return your product, you should mail your product to: 12219 NW 35TH STREET Pompano Beach Florida US 33065

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.